Terms & Conditions
Last updated: October 2025
1. Introduction
Welcome to The Cat and The Honey Bee Ltd (“we”, “our”, “us”).
These Terms and Conditions govern your use of our website, www.thecatandthehoneybee.co.uk (the “Site”), and the purchase of any products or services from us.
By accessing our Site or placing an order, you agree to these Terms.
If you do not agree, please do not use our Site.
2. Company Information
The Cat and The Honey Bee Ltd
Registered in the United Kingdom
Website: www.thecatandthehoneybee.co.uk
Email: thecatandthehoneybee@gmail.com
Registered office: The Cat & the Honeybee, London, N19 3TF
3. Eligibility
To purchase from our Site, you must:
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Be at least 18 years old; and
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Provide accurate and complete information when placing an order.
4. Our Products
We take great care to ensure our product descriptions, images, and prices are accurate.
However, small variations may occur due to photography, screen settings, or handmade differences (if applicable).
All products are subject to availability.
We reserve the right to discontinue or update products and prices at any time without notice.
5. Prices and Payment
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All prices are listed in GBP (£) and include applicable UK taxes (unless stated otherwise).
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Payment must be made in full at the time of ordering.
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We accept payment via secure third-party processors such as PayPal, Stripe, or other methods offered at checkout.
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Your payment details are processed securely; we do not store card information.
6. Orders and Contract Formation
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When you place an order, you’ll receive an email confirmation that we have received it.
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Your order is accepted (and a contract formed) only when we send you a confirmation that your items have been dispatched.
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We reserve the right to refuse or cancel an order if products are unavailable, payment is not authorised, or there is an error in pricing or description.
7. Shipping and Delivery
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We deliver within the UK (and internationally if specified).
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Shipping times and costs are displayed at checkout.
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We aim to dispatch orders promptly; however, delivery times are estimates and not guaranteed.
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Risk of loss passes to you once your order is delivered to the address provided.
8. Cancellations and Returns
You have the right to cancel your order within 14 days of receiving your goods (see Refund Policy for full details).
Some items (such as personalised, custom-made, or perishable goods) are exempt from this right.
9. Intellectual Property
All content on this Site — including text, images, logos, graphics, and design — is owned by or licensed to The Cat and The Honey Bee Ltd.
You may not copy, distribute, or reproduce any part of this website without our prior written consent.
10. Privacy
We respect your privacy and handle your personal data in accordance with our Privacy Policy.
By using our Site, you consent to the collection and use of your data as described there.
11. Limitation of Liability
We are not liable for:
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Any indirect, incidental, or consequential losses.
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Any damage caused by misuse or improper handling of products.
Our total liability shall not exceed the amount paid for the product(s) purchased.
This does not affect your statutory rights.
12. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions about these Terms, please contact:
Email: thecatandthehoneybee@gmail.com
Address: The Cat & the HoneyBee, London, N19 3TF